That’s why Red Canary, a cybersecurity software as a service (SaaS) company that provides outcome-focused solutions for security operations teams, developed a security operations platform that powers their Managed Detection and Response (MDR) solutions. They also wonder, “If we were attacked, how fast could we contain a security threat?” Security alerts don’t answer this question. Security alerts lack the context customers need to determine which alerts are a serious threat and which are noise. Red Canary is a security ally for customers 2 In fact, 44 percent of alerts go uninvestigated 1 because of the high volume and inadequate staff levels. Since 2019, the number of security alerts has increased by 34 percent. Security alert fatigue happens when employees become desensitized to alerts and alarms from tools and technology because of their frequency. Some security operations leaders have even said that if a security alert isn’t resolved within a week, it’s automatically deleted from the system. Prospective customers have told us they mute security alerts or create rules to ignore or turn off alerts. Enterprises typically maintain 70 security products from 35 different vendors 1 and burnout from alert fatigue can lead to choices that put a company’s security at risk. Frustrated by alert fatigue, these organizations want a deeper understanding of security threats and extended coverage to protect themselves. Organizations often feel overwhelmed by the number of security alerts they receive. This blog post is part of the Microsoft Intelligent Security Association guest blog series.
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